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Transformation from ICT steering to federal digitalisation steering

Chancellery – Digital Transformation and ICT Steering Sector

Key facts

The Digital Transformation and ICT Steering Sector of the Federal Chancellery (DTI) is tasked with steering the digital transformation in the Federal Administration (Fed. Adm.) in order to achieve an economical and efficient use of resources for information and communication technology (ICT), and in particular standard services, as well as better integration of digitalised business processes and increased use of existing data.

The Swiss Federal Audit Office (SFAO) examined whether the Delegate for Digital Transformation and ICT
Steering (D-DTI) manages the topics from a holistic digitalisation perspective (business and IT). This involved the SFAO assessing whether decisions are made in line with the steering model in terms of time and level.

The DTI was created to link the specialist area more closely with the technology. The SFAO recommended that the D-DTI’s advisory body, the Federal Digital Transformation Council (FDTC), should again focus more on strategic and technical business issues rather than on operational and technical matters. Currently, the specialist representatives are in the minority in the Digital Transformation Council. Access to the ICT specialist bodies and relevant directives needs to be improved.