Key facts
The eIAM (electronic identity and access management) solution provided by the Federal Office of Information Technology, Systems and Telecommunication (FOITT) is the central authentication platform for the entire Swiss Federal Administration. It is used to manage digital identities and access rights across all connected web applications and services and is intended to ensure a secure, efficient and centralised authentication system for the federal authorities.
As at September 2024, some 100,000 users use the eIAM solution every day to access over 800 applications, with around 250,000 logins processed daily. The annual operating and development costs for eIAM are around CHF 20 million.
Management of the standard service is well structured for meeting objectives, and enables tasks to be implemented effectively. The risks associated with dependence on the key supplier have been addressed and are being monitored. Operations are stable, processes are established and the security documents are continuously updated. In addition, considerable progress has been made on virtualisation and multi-instance management since the previous audit in 2018.
However, there is room for improvement in terms of measures to mitigate the risks associated with reliance on eIAM.