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Digital transformation: Audit of the replacement of E ZIVI

Federal Office for Civilian Service

Key facts

E-ZIVI is the centralised specialist software application for handling civilian service implementation processes at the Federal Office for Civilian Service (CIVI). The application has reached the end of its life and is due to be replaced by end-2024. The CIVI has launched a digitalisation project to develop a new specialist application. Total project costs are estimated at CHF 13.3 million. The project was approved in May 2022 and was at the design stage when the audit took place.