{"id":44086,"date":"2026-05-11T23:00:00","date_gmt":"2026-05-11T21:00:00","guid":{"rendered":"https:\/\/www.efk.admin.ch\/?post_type=audit&p=44086"},"modified":"2026-05-12T08:39:39","modified_gmt":"2026-05-12T06:39:39","slug":"evaluation-des-services-consulaires-fournis-par-les-representations-suisses-a-letranger","status":"publish","type":"audit","link":"https:\/\/www.efk.admin.ch\/fr\/audit\/evaluation-des-services-consulaires-fournis-par-les-representations-suisses-a-letranger\/","title":{"rendered":"Evaluation des services consulaires fournis par les repr\u00e9sentations suisses \u00e0 l\u2019\u00e9tranger"},"content":{"rendered":"\n

Le Contr\u00f4le f\u00e9d\u00e9ral des finances a effectu\u00e9 un audit de suivi aupr\u00e8s du D\u00e9partement f\u00e9d\u00e9ral des affaires \u00e9trang\u00e8res (DFAE) concernant la mise en oeuvre des recommandations essentielles d\u2019un pr\u00e9c\u00e9dent rapport d\u2019audit datant de 20221. Ce dernier contenait huit recommandations li\u00e9es \u00e0 la strat\u00e9gie de num\u00e9risation, \u00e0 l\u2019organisation du r\u00e9seau consulaire, aux services pour les Suisses de l\u2019\u00e9tranger et au personnel. Le DFAE les a toutes accept\u00e9es.

Dans le cadre de cet audit de suivi, toutes les recommandations ont \u00e9t\u00e9 examin\u00e9es. Sept ont \u00e9t\u00e9 mises en oeuvre. La seule recommandation qui reste ouverte concerne le d\u00e9veloppement et l\u2019utilisation du guichet en ligne. Pour l\u2019instant, cet outil est utilis\u00e9 pour un nombre restreint d\u2019actions (arriv\u00e9e, d\u00e9part, changement d\u2019adresse). Un v\u00e9ritable progr\u00e8s ne sera possible qu\u2019avec la r\u00e9alisation du projet \u00ab DigiHub \u00bb. Cette nouvelle application vise \u00e0 num\u00e9riser un large \u00e9ventail de processus li\u00e9s aux services consulaires. L\u2019acc\u00e8s aux prestations devrait \u00eatre simplifi\u00e9 et am\u00e9lior\u00e9 pour les citoyens suisses \u00e0 l\u2019\u00e9tranger.<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","audit_category":[64],"audit_type":[52],"class_list":["post-44086","audit","type-audit","status-publish","hentry","audit_category-relations-avec-l-etranger","audit_type-audit-fr"],"acf":{"audit_lang":null,"audit_numbers":[{"audit_number":"25241"}],"audit_office":[22707],"audit_office_text":"","audit_date":"20260511","bgo":false,"keywords":"","audit_office_local":"DFAE"},"yoast_head":"\nEvaluation des services consulaires fournis par les repr\u00e9sentations suisses \u00e0 l\u2019\u00e9tranger - Contr\u00f4le f\u00e9d\u00e9ral des finances (CDF)<\/title>\n<meta name=\"description\" content=\"Evaluation des services consulaires fournis par les repr\u00e9sentations suisses \u00e0 l\u2019\u00e9tranger\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.efk.admin.ch\/fr\/audit\/evaluation-des-services-consulaires-fournis-par-les-representations-suisses-a-letranger\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Evaluation des services consulaires fournis par les repr\u00e9sentations suisses \u00e0 l\u2019\u00e9tranger\" \/>\n<meta property=\"og:description\" content=\"Evaluation des services consulaires fournis par les repr\u00e9sentations suisses \u00e0 l\u2019\u00e9tranger\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.efk.admin.ch\/fr\/audit\/evaluation-des-services-consulaires-fournis-par-les-representations-suisses-a-letranger\/\" \/>\n<meta property=\"og:site_name\" content=\"Contr\u00f4le f\u00e9d\u00e9ral des finances (CDF)\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-12T06:39:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.efk.admin.ch\/wp-content\/uploads\/test\/palais.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"750\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.efk.admin.ch\\\/fr\\\/audit\\\/evaluation-des-services-consulaires-fournis-par-les-representations-suisses-a-letranger\\\/\",\"url\":\"https:\\\/\\\/www.efk.admin.ch\\\/fr\\\/audit\\\/evaluation-des-services-consulaires-fournis-par-les-representations-suisses-a-letranger\\\/\",\"name\":\"Evaluation des services consulaires fournis par les repr\u00e9sentations suisses \u00e0 l\u2019\u00e9tranger - 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