{"id":7238,"date":"2024-01-17T16:35:48","date_gmt":"2024-01-17T15:35:48","guid":{"rendered":"https:\/\/preview.efk.admin.ch\/prufung\/process-efficiency-in-the-handling-of-recourse-claims-federal-social-insurance-office\/"},"modified":"2025-04-01T09:26:30","modified_gmt":"2025-04-01T07:26:30","slug":"digital-transformation-process-efficiency-in-the-handling-of-recourse-claims","status":"publish","type":"audit","link":"https:\/\/www.efk.admin.ch\/en\/audit\/digital-transformation-process-efficiency-in-the-handling-of-recourse-claims\/","title":{"rendered":"Digital transformation: Process efficiency in the handling of recourse claims"},"content":{"rendered":"\n<p>In Switzerland, there is a standard procedure for social insurance funds to claim damages from the party liable in the event of disability or death. Old-age and survivors&#8217; insurance (AHV) and disability insurance (IV) recourse claims against liable third parties are handled by eight regional recourse services, Suva and the Federal Social Insurance Office (FSIO), with the cooperation of the compensation funds and the IV offices.<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","audit_category":[34],"audit_type":[51],"class_list":["post-7238","audit","type-audit","status-publish","hentry","audit_category-social-insurance-and-retirement-provision","audit_type-audit"],"acf":{"audit_lang":[{"lang":"d"}],"audit_numbers":[{"audit_number":"21401"}],"audit_office":[1249],"audit_office_text":"","audit_date":"20220615","bgo":false,"keywords":"standard procedure, social insurance funds to claim damages, party liable,recourse claims, disability insurance,compensation funds,  Suva, Federal Social Insurance Office (FSIO) ,liable third parties","audit_office_local":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - 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