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Audit Service continuity management - Directorate for Resources

Audit number: 20060

The Directorate for Resources (DR) is responsible for ensuring the availability and management of resources within the Federal Department of Foreign Affairs (FDFA). It provides the services required by the department and Switzerland’s network of representations abroad, including the FDFA IT section, which has around 100 employees. FDFA IT's costs have remained constant for years, at approximately CHF 50 million per year. In 2019 they stood at CHF 49 million, of which CHF 37 million were operating costs and CHF 12 million were for projects. It operates about 70 specialist applications for around 5,050 users, of which 1,850 are in Switzerland and 3,200 abroad across 165 locations.